How we look after your data

Data protection

We have technical, administrative and physical safeguards to protect personal data and information, and we upkeep these privacy practices and protection systems on a regular basis.

Our data protection policies, for instance, have been independently certified by data security regulators such as Fair Data and Trust.

Read Privacy Policy


We're also part of the following global market research organisations and comply with the necessary codes of practice for handling data and information:

The World Association of Market Research Professionals (ESOMAR)
Advertising Research Foundation (ARF)
British Healthcare Business Intelligence Association (BHBIA)
The Business Intelligence Group (BIG)
Mobile Marketing Association (MMA)
Mobile Marketing Research Association (MMRA)
Marketing Research Association (MRA)
Travel and Tourism Research Association (TTRA)
Market Research Society (MRS)

Your most pressing questions answered

  • Why does e-Rewards need my personal information?

    We use your data to provide you with all the benefits that come with being an e-Rewards member. This includes offering you relevant surveys that fit your profile and interests, incentivising you for taking part in our surveys, improving our services, and sending you bonus offers that we think you’ll be interested in.

  • What will happen to my survey responses?

    Your answers to our surveys will be aggregated with other members’ responses for data analysis. This information will be shared as a whole with our client (the company looking for feedback). You will not be identified by your answers in any way.

    If you’re not able to complete a survey (either because you’re not the right fit or if the survey already has enough responses), your answers will not be used or shared with our client.

  • Who can I contact if I have concerns about privacy?

    Please reach out to us at We’ll be more than happy to help!